Our 13th annual ZEROREZ® carpet cleaning business franchise conference had the highest attendance ever, with more than 80 people joining us for the meetings, breakout sessions, awards banquet, and our first ever ZEROREZ® Ski Day! After all the festivities, we received positive responses from those were in attendance including comments that this was the best carpet cleaning franchise conference in three years!
We sent out a survey to those who participated in the conference to ask for feedback on what was enjoyed most at their conference experience and what area we could improve for next year’s conference. We asked several questions and received responses for each session. All sessions netted scores reflecting good or very good ratings:
- Delighting Customers presented by Listen360
- National Ad Fund
- Email Marketing
- Call Center Effectiveness
- Recruiting and Retention
- Local Marketing
- Growth Strategies
- Creating and Reinforcing a Winning Culture, with Shawn Moon
- Rate the Awards Dinner
- Overall Conference Rating
We are thankful to all who participated in our annual carpet cleaning business franchise conference. And we thank all those who made it a success. We take all franchisee feedback into consideration when planning our annual meetings and look forward to seeing each Owner next year.
Goal: Be the Best Carpet Cleaning Franchise in the Industry
Since we began in 2002, we have been on a mission to become the most trusted provider in the industry. We do this by providing each customer with a greener clean experience and an exceptional customer service experience. Our patented cleaning process does not rely on toxic chemicals, but instead features Empowered Water™, which acts like a detergent to remove soils, stains, and even chemicals left behind by other carpet cleaning companies. If you have been searching for a franchise opportunity that allows you to make a difference in the industry, then ZEROREZ® is for you.