ZEROREZ Carpet Cleaning Company Working to Make a Change in the Industry

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Carpet cleaning franchise opportunities helping to change the way customers view clean

SALT LAKE CITY– ZEROREZ® carpet cleaning franchises is working hard to introduce their customers to The Right Way to Clean®, and is making a positive change in the way consumers view clean. With green cleaning services on the rise, more commercial cleaning companies are developing green services, but traditional carpet cleaning methods do not seem to be changing.

 

“The carpet cleaning industry as a whole has been using the same ineffective methods of cleaning for over 70 years,” said Richard Arnold, Chief Operating Officer at Zerorez® Franchising Systems, Inc. “Most companies use some kind of detergent or soap, and then attempt to extract it with hot water. The problem with this method is that up to 30% of that detergent remains in the carpet fibers and it leaves a sticky, soil attracting residue behind to attract more dirt and soil and make your carpets appear dirtier, faster.”

 

ZEROREZ® founders approached the cleaning process differently. Tired of dirty carpets in their rental units, they set out to find a better way to clean. Their patented cleaning system features a water based cleaning agent called Empowered Water™ that removes more dirt and soil from the carpet fibers without exposing people to harmful chemicals. This results in a healthier environment with cleaner carpets for longer periods of time.

 

“This system addresses the three main concerns in the carpet cleaning industry,” said Arnold. “With ZEROREZ®, there is a lesser chance for reappearing spots, the dry time is significantly shorter than other carpet cleaning companies, and our technicians are friendly and knowledgeable. If you have ever wondered how to start a carpet cleaning business, do it the right way with ZEROREZ®.”

 

Zerorez®  Franchising Systems, Inc.’s corporate offices are housed in Salt Lake City, Utah, and its franchise organization is coast-to-coast in 27 states. In recognition of its cleaning efficacy, the Carpet and Rug Institute (CRI) has awarded Zerorez® its Platinum Rating, the cleaning industry’s highest rating. See www.zerorezfranchise.com for more information or to contact the corporate office.

Los Angeles Carpet Cleaning Business Franchise Wins Two Awards

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At our annual franchise conference, we were pleased to honor our top carpet cleaning business franchise locations for their hard work and dedication to helping us achieve our goals as a company. Our Los Angeles franchise was honored with the Top Three Job Average Award, and the Listen360 Award for those franchises earning more than $1,000,000 in revenue. We wish to congratulate Jeff Christensen and his team for achieving these awards.

Franchise Profile

Jeff Christensen is the owner of the Los Angeles carpet cleaning business franchise which covers the following five Southern California counties: Ventura, Los Angeles, San Bernardino, Riverside, and Orange. He opened his franchise in June of 2003, and has experienced tremendous growth ever since.

 

How do you feel about winning these awards?

We’re very proud of winning the top job average award, not only this year, but for several years running. It speaks to our commitment to keep our pricing structure such that we can pay our office and field technician staff well, while still maintaining acceptable margins.

We are also very proud of our consistent excellence in the Listen360 category. It speaks toward a deep felt commitment on our part to understanding our clients needs and wants, and wearing the ZEROREZ® “You Gotta Love-It Guarantee” on our sleeves.  

 

What made you decide to open a ZEROREZ® carpet cleaning business franchise?

It was the coming together of a unique set of circumstances, and an opportunity to help shape a brand along with a new unique, concept in cleaning.

 

What do you love about your location/city?

The greater Los Angeles area is such an amazing place for a wide variety of interests. The mountains and beach for active outdoors people, top notch museums, galleries and venues for the more culturally inclined, and when you love spending time in your car, there’s no better place than LA!

 

Does your location support any civic, community, service or charity organization(s)?  If so, which and how and why is that important to you?

We’ve always been inspired by giving back to the community and support several local organizations in this effort. Working Wardrobes helps people get back on their feet for job interviews, and we’ve helped collect clothes and donated services. On a smaller scale we search out and encourage our employees to perform ‘minor miracles’ by providing individual charity efforts. A big part of giving back is the cornerstone of our values and builds on the concept of improving people’s lives including employees, clients, and community members.    

 

What is your next big goal for your business?

Our most immediate big goal is to get to cross our next revenue hurdle of $5 million. However, more impactful, is our goal of reaching 90% Listen360 scores and to provide an individual coaching plan for each of our technicians.

 

Congratulations to the Los Angeles team for working toward becoming the best carpet cleaning franchise in your area!

ZEROREZ® Recognizes Floor Cleaning Franchise Owners with the Highest Percentage of Growth in a Two Year Period

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ZEROREZ® offers carpet cleaning franchise opportunities that are helping people meet and exceed both their personal and business goals. Recently, at our annual franchise conference, we recognized the three franchises who have achieved the highest percentage of growth within the company in the last two years. The top two, Oklahoma City, OK and Nashville, TN are owned and managed by the same franchisee, Phillip Miles. We asked Miles several questions about his franchises, and are delighted to feature him in this month’s blog series.

Franchise Profiles

How long have these franchise territories been open?

We opened Nashville in October 2013, Huntsville in May of 2014, and Oklahoma City in July of 2015.

 

How do you feel about winning this award?

I was quite frankly surprised! There has been a lot of pressure on me- some from other investors, and a lot self-imposed. Reflecting on the moment we were announced as the winners, I had bought into more of our shortcomings than positives.

 

What made you decide to open a ZEROREZ® floor cleaning franchise?

I attended the Georgetown Franchise Symposium back in 2009 where Ben Litalien and I struck up a friendship that kept us in touch. He called me while in Atlanta for a ZEROREZ® conference and said, “You have got to get into this ZEROREZ®!”

 

What do you love about your locations/cities?

All of the cities are exciting, of moderate to large moderate size, and carry a unique identity.  Oklahoma City is Main Street meets the West, Nashville is the Music Capital of the World, and Huntsville is an Engineering Mecca.

 

Do your locations support any civic, community, service or charity organization(s)? If so, which, and how and why is that important to you?

Our manager, John Green, is a wonderful leader and gentlemen who happens to be a wounded warrior. We are just beginning to participate in Support the Communities programs through Wounded Warrior. We will continue to focus on time and monetary commitments to our communities.

 

What do you love about being a ZEROREZ® franchisee in these cities?

ZEROREZ® truly transcends from being an average carpet cleaning company, instead, we are the premium provider. It goes without saying that we make the living area for folks healthier, and cleaner. There is proliferation of autoimmune issues from allergies to skin issues, and  ZEROREZ® can help prevent those issues.

 

What is your next big goal for your business?

Continue growing while maintaining a high level of employee and customer satisfaction.

ZEROREZ Carpet Cleaning Services Franchise Provides Their Veterans Program

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Veterans joining the franchise family will receive a discount on franchise fees

SALT LAKE CITY– ZEROREZ® has found another way to stand out from other carpet cleaning companies. In an effort to thank military veterans for their service and sacrifices for our country, ZEROREZ® will offer them a $10,000 discount on franchise fees when they join the company.

 

“Many military veterans find that franchising is the next natural step for them to take in their career path,” said Richard Arnold, Chief Operating Officer of Zerorez® Franchising Systems, Inc. “The skills learned in the military directly relate to those needed to be successful in franchising, and include leadership, teamwork, ability to motivate others to accomplish goals, and be focused on a mission larger than themselves. These same skills make a successful business owner, and one that ZEROREZ® would be proud to have among our ranks.”

 

According to VetFran, a non profit organization dedicated to helping veterans transition smoothly into civilian life, 1 in 7 franchise owners are veterans of the US military. Since the launch of Operation Enduring Opportunity in November of 2011, over 151,000 military veterans have turned their careers to franchising, with over 5,000 becoming franchise owners. VetFran also offers veterans with a mentor network to help them understand more fully the ins and outs of becoming a franchisee.

 

As a ZEROREZ® carpet cleaning services franchise owner, veterans can expect to use the skills learned in the military, follow procedure, and focus on the greater mission of the carpet cleaning company. In turn, they will receive all the training, support, and resources needed to be successful in the industry. By offering this new veterans program, ZEROREZ® hopes to attract more veterans into their franchise family.

 

Zerorez®  Franchising Systems, Inc.’s corporate offices are housed in Salt Lake City, Utah, and its franchise organization is coast-to-coast in 27 states. In recognition of its cleaning efficacy, the Carpet and Rug Institute (CRI) has awarded Zerorez® its Platinum Rating, the cleaning industry’s highest rating. See www.zerorezfranchise.com for more information or to contact the corporate office.

ZEROREZ® Recognizes Carpet Cleaning Franchises with Highest Listen360 Scores

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At our annual conference for owners of ZEROREZ® carpet cleaning franchises, we were pleased to recognize the top six franchises in the company that earned the highest Listen360 scores. The winners were divided into two categories: those who have exceeded $1,000,000 in revenue, and those under that mark. Our Kansas City Territory won the top award in the under $1,000,000 revenue category and received 92% in their Listen360 scores. This was the highest score company wide!

Franchise Profile

Steve Phelps, Owner of the Kansas City franchise has been open just under two years. When asked about his feelings on receiving this award, he said, “This is amazing! This has been a big goal for our franchise: to ensure the highest quality of service and satisfaction for our clients.”

 

We also asked Steve:

What made you choose to purchase a ZEROREZ® carpet cleaning franchise for sale?  

The advanced patented technology-Empowered Water™, and positive reviews I heard from friends and family in other ZEROREZ® territories.

 

What do you love about your location/city?

I love the politeness of everyone, the KC pride everyone has (especially when our pro sports teams are winning), and the best BBQ in the world!  

 

Does your location support any civic, community, service or charity organization(s)?  If so, which and how and why is that important to you?  

Yes, we donate to a number of charity or service organizations including Community Linc and Rockhurst High School. Community Linc helps lift families out of poverty that have fallen on hard times. Rockhurst High school provides a higher education and teaches about community service.  

 

What do you love about being a ZEROREZ® franchisee in this city?  

I love that we have the opportunity to make people happy every day with the best cleaning technology. I also love saying ZEROREZ® KC cleans the stadium carpet for The World Series Champions-The Kansas City Royals!

 

What is your next big goal for your business?  

To win the Listen360 award for a ZEROREZ® franchise that does a million dollars in revenue. If we win that, then all our other goals are coming true!

 

Congratulations to Steve and his team for meeting their goals, and continuing to reach toward new ones. If you are considering carpet cleaning franchises for your next business venture, take the time to learn about a carpet cleaning franchise for sale from ZEROREZ®.

Fredericksburg Carpet Cleaning Service Franchise Receives Listen360 Scores Award

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At our annual ZEROREZ® franchise conference, six carpet cleaning service franchise locations were recognized for receiving the highest Listen360 scores in the company. The awards were given to the top three franchises making more than $1,000,000 and the top three under $1,000,000. The Fredericksburg franchise scored 88% positive reviews making them third place in the franchises under $1,000,000 category. We asked the carpet cleaning service franchise owners several questions in relation to their award, and are proud to highlight their achievements.

Franchise Profile

The Fredericksburg franchise is owned by Raeann Litalien & Mike Rincon and covers the greater Fredericksburg area and Prince William County in Virginia. The franchise opened in Fredericksburg in January of 2014.

 

What made you decide to purchase a ZEROREZ® carpet cleaning business for sale?

The ZEROREZ® brand in its entirety resonated with our team as we sought out to open a franchise. We felt that we wanted to introduce our community to a brand that would do more for them beyond regular carpet cleaning – one that cared for their health and the environment in which we live.

 

What do you love about your location/city?

The Greater Fredericksburg Area and Prince William County are located right in the middle of Richmond, Virginia and Washington, D.C. We are also fortunate to have the Quantico Marine Corps Base located within our territory and are proud to offer a Military Discount in honor of those that serve our great country.

 

Does your location support any civic, community, service or charity organization(s)?  

If so, which, and how and why is that important to you?

ZEROREZ® of Greater Fredericksburg and Prince William County is proud to have formed a great partnership with the Greater Fredericksburg Area Habitat for Humanity! Their organization has a special program called ‘A Brush with Kindness’ which provides smaller renovations to homes within the community of those less fortunate. We specifically sought out the FredHab team in hopes of finding ways our business could help their mission in January of 2016, and we are now servicing multiple homes each month with carpet cleaning. In addition, we will be sponsoring some of their upcoming fundraisers as well as participating in a Team Building Day for their current home build project. This partnership is important to our team and we are truly honored to be able to support and connect with our community in such a significant way.

 

What do you love about being a ZEROREZ® franchisee in this city?

We love that our community is greatly diverse and we have the opportunity to build relationships with a variety of people.

 

How do you feel about winning this award?

Our team understands that customer service must be a top priority in order to succeed in the service industry, and collectively we focused on that in 2015. We are proud to be recognized for our ability to create loyal, raving fans in our community and greatly appreciate the opportunity we have to serve them. We are excited about the relationships we have built and are grateful to our customers that go above and beyond to share their ZEROREZ® Success Stories leading us to win such a prestigious award.