ZEROREZ® Recognizes Carpet Cleaning Franchises with Highest Listen360 Scores

carpet cleaning franchises

At our annual conference for owners of ZEROREZ® carpet cleaning franchises, we were pleased to recognize the top six franchises in the company that earned the highest Listen360 scores. The winners were divided into two categories: those who have exceeded $1,000,000 in revenue, and those under that mark. Our Kansas City Territory won the top award in the under $1,000,000 revenue category and received 92% in their Listen360 scores. This was the highest score company wide!

Franchise Profile

Steve Phelps, Owner of the Kansas City franchise has been open just under two years. When asked about his feelings on receiving this award, he said, “This is amazing! This has been a big goal for our franchise: to ensure the highest quality of service and satisfaction for our clients.”


We also asked Steve:

What made you choose to purchase a ZEROREZ® carpet cleaning franchise for sale?  

The advanced patented technology-Empowered Water™, and positive reviews I heard from friends and family in other ZEROREZ® territories.


What do you love about your location/city?

I love the politeness of everyone, the KC pride everyone has (especially when our pro sports teams are winning), and the best BBQ in the world!  


Does your location support any civic, community, service or charity organization(s)?  If so, which and how and why is that important to you?  

Yes, we donate to a number of charity or service organizations including Community Linc and Rockhurst High School. Community Linc helps lift families out of poverty that have fallen on hard times. Rockhurst High school provides a higher education and teaches about community service.  


What do you love about being a ZEROREZ® franchisee in this city?  

I love that we have the opportunity to make people happy every day with the best cleaning technology. I also love saying ZEROREZ® KC cleans the stadium carpet for The World Series Champions-The Kansas City Royals!


What is your next big goal for your business?  

To win the Listen360 award for a ZEROREZ® franchise that does a million dollars in revenue. If we win that, then all our other goals are coming true!


Congratulations to Steve and his team for meeting their goals, and continuing to reach toward new ones. If you are considering carpet cleaning franchises for your next business venture, take the time to learn about a carpet cleaning franchise for sale from ZEROREZ®.

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